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Below you will find the questions frequently asked by our customers. Is your question not listed? Feel free to email us, we are happy to help you!

I have a question, how can I reach you?

It is best to e-mail your question to us as soon as possible via [email protected] Do you have a question about a product that does not meet your expectations? Then we ask you to send a photo and the order number by e-mail. This way we can help you the best and fastest. We will of course do everything we can to come up with a suitable solution and to make you completely satisfied again.

Can I come and pick my plant myself?

Unfortunately this is not possible. Our products are collected daily from our growers, so we have no stock ourselves. Together with our growers, we ensure that the most beautiful plants are selected for you!

When will my favorite plant be back in stock?

I understand, you have finally found your new favorite plant. But then.. Out of stock. ok what now? Many plants that we have are available all year round, due to crowds, it can sometimes happen that these plants are gone. We recommend that you keep an eye on the site to see if the product is back in stock. Unfortunately, we sometimes do not know when a plant will be back in stock. For products of which we do know when it will be back in stock, we have added this in the text.

My plant is not feeling well, what now?

Do not panic! Under the heading care we have written several articles with care tips. Are you looking for information about a specific plant? Then take a look at our plant guide. Here we tell you what each plant needs. Do you have a specific question that you can't find the answer to? You can always send an email to our customer service.

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